Track Your Cargo in Dar es Salaam Port Online

Avoid coming all the way to Dar es Salaam, staying in expensive hotels for many days just to discover that your cargo is still parked on high seas.

OR you may be exporter overseas with business interest pending on your shipment destined to this port but not sure of delivery as substantial period has elapsed and you are worried!

Get Information on Your Cargo on Email, SMS or Online and act fast!

From a former insurance officer who joined the shipping fraternity merged risk management skills with port and shipping operation experience devised a concise cargo tracking system to enhanced cargo security and delivery services in one of the port outlets...

Dear Friend,

There's absolutely NO REASON for you to waste time and money on your cargo passing through the Port of Dar es Salaam.

In case you have ever used the port of Dar es Salaam, and you don’t live in Dar es Salaam you might have experienced the troubles of tracking your cargo at the Port of Dar es Salaam.

Your shipping company may inform you that the ship has arrived. You pack up and come to Dar es Salaam so that you can clear your cargo. However you are disappointed to find out that although the ship has arrived, it’s still on a loooong queue waiting for parking space at the port.

At this moment you have no choice but to stay in a hotel, and incur additional expenses while waiting for the ship to actually arrive IN THE PORT and ultimately offload your cargo. 

So Why Did the Shipping Company and Clearing Agents Call You So Early?

Well, the shipping company and clearing agents simply wanted to collect their freight and other local charges from you as soon as possible.

Possibility is they may want to start the clearing process as soon as possible but they need money of which they lack unless you fly in and pay.

The fact that you subsequently incur additional costs for waiting your cargo to actual discharge is not a big concern to them.

Why Can’t The Carrier or Port Give You Correct Information?

Simply take a look at the containers piling up at the port ...

The truth is the container terminal at the Port of Dar es Salaam reached its peak capacity. The terminal is currently handling almost twice as much cargo than its capacity.

The carrier principally discharged their duty to you by having the vessel carrying your cargo in the port. Delay problem in discharging and delivery isn’t directly theirs.

The Port also cannot afford to post personalized cargo updates for individual importers, or exporters with necessary information on their websites.

Most sites are too general, and not updated in time to rely upon.

Terminals and depots far too busy to do update you from that distance, unless you make efforts or call in person.

Where Does This Leave You?

We may not blame anyone for above situation, BUT where does this leave you?

As an importer from the hinterlands and neighboring countries of DRC, Zambia, Rwanda, Burundi and Malawi this means:

[1] You will have to wait longer for your cargo once you come to Dar due to incorrect information
[2] Your business will be delayed
[3] Your logistics costs will increase. Hotel bills will eat your profit margins
[4] Your logistics schedule will be disrupted
[5] You may face additional inconveniences as you discover your cargo with some inconsistencies at delivery point.

If you are an exporter in China, Japan, Hong Kong, Middle East (Dubai), UK , US etc. you will have your shipment account stay longer unclosed as you are waiting some payment on delivery (POD) of your cargo at destination, but not sure of delivery position or even if cargo has been discharged at the port.

So What is The Solution?

Now imagine having a partner in Dar es Salaam Port who will attend to all your information needs about your cargo. This partner then gives you all the information online via e-mail, even SMS on your Mobile phone their  so that you don’t have to come all the way to Dar es Salaam to find out, or before everything is ready for delivery.

You may even assign this partner full responsibility to oversee your cargo clearance and get forwarded fast to you to save costs on time traveling.

“Track Your Cargo Online at the Port of Dar es Salaam” is a service provided by Hercules Express Bureau, a team of professionals based in Dar es Salaam that is dedicated to the shipping and logistics industry, highly customer service focused.

We interact around the clock with all the players in the shipping logistics industry such as shipping companies, port authorities and container terminals around Dar es Salaam.

For us, no detail is too small and no effort is too large!

We are your Eyes, Ears and Nose at the Port of Dar es Salaam.

What Can We Do For You?

If you allow us, we shall provide you timely and accurate information regarding your cargo when the ship arrives in the territory of the Port of Dar es Salaam (this means even when the cargo is not yet offloaded), when the cargo is discharged, inspect it and give feed back until it’s ready for delivery to outside the port.

How?

1. Go through standard information services we offer in the table below and select which one(s) you'd like.

2. Send e-mail to xpress(at)trackyourcargo.co.tz in the format as indicated below:

**PLEASE NOTE ALL E-MAIL MUST BE SENT IN THE ABOVE PROVIDED FORMAT TO AVOID DELAYS IN PROCESSING**

3. Make payment with credit card or other options as indicated.

4. We'll deliver the information to you VIA E-MAIL or SMS in the agreed time frame.

The following is the summary of information you can get from us, and the applicable charges:

Information	Unit  Price	Online Payment	Information delivery Time
Actual Vessel Position	$15		30 minutes
Consignment Location	$35		3 hours
Consignment Tally Verification	$40		6 hours
Consignment Damage Inspection	$150		36 hours
Other services	On request	-	-

Who Can Use This Service?

This service is for Overseas exporters, shippers, consignees, shipping lines, agents of shipping lines, clearing agents and any other person who is interested in getting timely and accurate information about their cargo at the Port of Dar es Salaam. 

Alternative Methods of Payments

If you don't have a credit card and thus can not pay online, feel free to use any of the following alternative payment methods. Remember to e-mail your proof of payment (where applicable, such as deposit slip) to:  xpress(at)trackyourcargo.co.tz

[+] Bank deposit or transfer to following account:

Account name: HERCULES EXPRESS BUREAU
Account number: 0066003469
Bank name: BARCLAYS BANK (T) LTD
SWIFT code: BARCUS33

[+] Western Union or MoneyGram:

Recipient name: HERCULES EXPRESS BUREAU
Adress: P O BOX 95674
City: DAR ES SALAAM
Country: TANZANIA

[+] M-Pesa  - for clients in Tanzania

Send to +255 757 249 859